Privacy Policy

1. Information Collection

We collect information you provide directly to us, such as when you create an account, update your profile, subscribe to our newsletter, or communicate with us.

• Account Information: Name, email address, password, and profile picture.
• Payment Information: Credit card details (processed securely by our payment providers, we do not store full card numbers).
• Usage Data: Information about how you use our platform, including courses viewed, practice time, and interaction with features.

2. Use of Information

We use the information we collect to provide, maintain, and improve our services, to develop new ones, and to protect StringLab and our users. This includes using data to personalize your learning path, recommend songs, and send you updates about your progress.

3. Information Sharing

We do not sell your personal information. We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, hosting, email delivery).

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.

5. Cookies & Tracking

We use cookies and similar technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us at privacy@stringlab.com.

7. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.